This One is for the Team Members

As moderator for the Dental Marketing Project, I receive a lot of private Facebook messages and emails from Doctors/Office Managers from all over the country asking advice or questions, sometimes just venting. Recently, I had an newly promoted  office manager ask me what I know about team appreciation. Her question was;...

Who is the Leader?

Often in my Facebook dental forum, The Dental Marketing Project, I hear stories from office managers who are expressing frustrations about dealing with reluctant team members. Members of the group always give these Office Managers fabulous feedback on how to handle these problems, but as I read the advice,...

Downtime. What is Your Team Doing?

There is downtime in your schedule but your team is still busy working, you’re lucky that you don’t have to tell your team to get off Facebook and find something to do when the schedule is not full. Yep, you’re lucky … but are you? Your team is busy working...